Protection of personal data

General principles

We respect your privacy and are committed to protecting it and being transparent in our data collection and use practices. We comply with the guidelines of Bill 25 of the Government of Quebec and wish to inform you of the information we collect on this site, how we share it, with whom we share it, and why we do so.

Point of contact

To review, correct or update your personal information collected through this website, please contact us.

The contact person in charge of personal data confidentiality for Logis du Bois Flotté is Ms. Nathalie Levesque, owner. You can contact her by email at logisduboisflotte@gmail.com. You can also contact her by phone at (418) 730-9084.

Why we collect and share data

We collect both anonymous data, anonymized data, and personal data. This data allows us to:

  • to ensure the proper functioning of the online tools we offer you by checking, for example, the type of device you use to browse or the version of your browser. This data is anonymous and not shared outside this site.
  • to validate your choices and preferences regarding confidentiality. This data is anonymous and shared only with Google Analytics to remember your choice.
  • to improve your user experience, for example by allowing us to remember your preferred language or your favorites. This data is anonymous and not shared outside this site
  • to determine what interests you on our site for statistical purposes and for retargeting our advertising offers. For example, we record, in a non-exhaustive manner, the pages you visit, the time you spend on each of them, the total number of pages viewed, the entry and exit page, the proportion of the page you have read and your interactions with the navigation tools. This data is anonymized and is transmitted to Google and Facebook, which stores it for 90 days, during which time we can retarget you to display advertising offers. Beyond 90 days, only site usage statistics are kept anonymously. Please note that at no time are we able to know exactly who you are.
  • to respond to you when you request information from us via a contact form or support request. This data includes your first and last name, your email address and/or your telephone number. This data is neither shared with third parties nor used for marketing purposes.

How we collect data and how you can object

  • We use cookies that we place on your browser for anonymous data. These cookies are essential for the proper functioning of the site and we cannot guarantee your browsing experience if you refuse them. You may not be able to take advantage of certain services, receive product information or get answers to your requests.
  • We temporarily or permanently use third-party advertising and analytics software scripts such as Google Analytics, Google Ads, and Meta Pixel and its affiliates. If you do not want us to track your behavior anonymously, you should select the "Essential Cookies Only" option.
  • We store personal information submitted through contact forms in activity logs. Unless you explicitly request otherwise, we store your information in this log in accordance with our current or future anonymization policies.
  • We do not have access to the personal data you provide to the online ordering platforms we work with. The connection is anonymous, and these platforms are responsible for their own data collection and storage.

Who can access my personal information?

We take the privacy of our website visitors' personal information very seriously. We use systems, policies, and procedures to maintain data accuracy and protect it from loss, misuse, or alteration. The personal information you submit is only accessible to the appropriate employees who need the information for business purposes and who have been made aware of and trained to do so.

Right to be forgotten

You have the right to request that we remove your personal information from our databases, whether you provided it on this website or on another digital platform we use.

When you request that your personal information be erased, we undertake to do so across all of our tools and to diligently transfer your request to third-party providers who have had access to it.

Please note that third parties may refuse withdrawal based on your business relationship with them. We consider ourselves to have an obligation of means and not of results if a third party does not comply with your request diligently or successfully.

Anonymization and deletion of your personal information

We are currently working to establish personal information retention policies and procedures for our databases, to ensure that your personal information is anonymized or securely destroyed after a period of time consistent with the use of each piece of information.

In case of disagreement

Please take the time to read and understand this Website Privacy Statement. We consider that by using this website, you agree to this Privacy Statement. If you do not agree with this Privacy Statement, please do not provide us with any personal information through or browse this website.

Policy updated on April 23rd, 2025.